🔒 Your Privacy

Privacy Policy – How oktk bat Protects Your Data

At oktk bat, we take your privacy seriously. This policy explains exactly what personal data we collect, why we collect it, how we use it, and what rights you have over your own information. We believe you deserve to know — clearly and honestly.

Last updated: 1 January 2025

Privacy at a Glance

How oktk bat Keeps Your Data Safe

Six things that define how oktk bat handles your personal information. The full policy is below — but these are the principles we build everything around.

End-to-End Encryption

Every piece of data you send to oktk bat — from your login credentials to your payment details — is transmitted over encrypted connections using industry-standard TLS. Your information is never sent in plain text, ever.

We Never Sell Your Data

oktk bat does not sell, rent, or trade your personal information to third parties for marketing purposes. Your data is used to operate your account and improve your experience — nothing else. That's a commitment we take seriously.

You Control Your Data

You have the right to access, correct, and request deletion of your personal data at any time. Contact the oktk bat support team and we will process your request promptly. Your data belongs to you — we just look after it.

Secure Data Storage

Your personal data is stored on secure servers with restricted access. Only authorised oktk bat staff who need access to perform their job functions can view your information. All access is logged and monitored.

Minimal Data Collection

oktk bat only collects the personal data that is genuinely necessary to operate your account, process transactions, and comply with legal obligations. We don't collect data for the sake of it — if we don't need it, we don't ask for it.

Transparent and Plain Language

This privacy policy is written in plain English so you can actually understand it. No legal jargon designed to confuse. If something isn't clear, contact our support team and we'll explain it to you directly.

01 Who We Are

oktk bat is an online betting and gaming platform operating at https://oktk-bat.org, serving players in Bangladesh. When this privacy policy refers to "oktk bat", "we", "us", or "our", it means the company that operates the oktk bat platform.

For the purposes of data protection, oktk bat is the data controller — meaning we are responsible for deciding how and why your personal data is collected and used. If you have any questions about how we handle your data, you can contact us at [email protected].

This privacy policy applies to all personal data collected through the oktk bat website, mobile platform, and any communications between you and oktk bat, including emails and live chat conversations.

02 Data We Collect

oktk bat collects personal data in several ways — directly from you when you register or use the platform, automatically when you browse the site, and from third parties such as payment providers when you make a transaction.

Here is a breakdown of the types of data we collect:

Category Examples How Collected
Identity Data Full name, date of birth, username Registration form
Contact Data Email address, phone number Registration form, account settings
Financial Data Payment method details, transaction history Deposit and withdrawal processes
Verification Data National ID, passport, proof of address KYC verification process
Technical Data IP address, device type, browser, OS Automatically via cookies and server logs
Usage Data Pages visited, bets placed, games played, session duration Automatically via platform analytics
Communications Data Support chat logs, email correspondence When you contact our support team

We do not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health information unless it is directly relevant to a responsible gaming request you have made.

03 How We Use Your Data

oktk bat uses your personal data only for legitimate purposes that are necessary to operate the platform and provide you with a safe, fair, and enjoyable betting experience. Here is how we use the data we collect:

  • Account management: To create and manage your oktk bat account, verify your identity, and keep your account secure.
  • Transaction processing: To process deposits and withdrawals via bKash, Nagad, Rocket, and other supported payment methods.
  • Legal compliance: To comply with anti-money laundering (AML) regulations, know-your-customer (KYC) requirements, and other applicable legal obligations.
  • Responsible gaming: To monitor betting patterns and identify players who may be showing signs of problem gambling, so we can offer appropriate support.
  • Fraud prevention: To detect and prevent fraudulent activity, bonus abuse, and other prohibited conduct on the platform.
  • Customer support: To respond to your enquiries, resolve disputes, and provide assistance when you need it.
  • Platform improvement: To analyse how players use the platform so we can improve features, fix issues, and develop new products.
  • Marketing communications: To send you information about promotions and offers — but only if you have opted in to receive marketing emails. You can opt out at any time.

We do not use your personal data for automated decision-making that produces legal or similarly significant effects on you without human review.

04 Legal Basis for Processing

Every time oktk bat processes your personal data, we do so on one of the following legal grounds:

📄 Contractual Necessity

Processing your data is necessary to fulfil our contract with you — i.e., to operate your account, process bets, and handle payments. Without this data, we cannot provide the service.

⚖️ Legal Obligation

We are required by law to collect and retain certain data for AML compliance, KYC verification, and regulatory reporting. This processing is mandatory and cannot be opted out of.

✅ Legitimate Interests

We process certain data — such as usage analytics and fraud detection signals — based on our legitimate interest in operating a safe, fair, and commercially viable platform. We always balance this against your privacy rights.

🙋 Consent

Where we rely on your consent — for example, to send marketing emails — you can withdraw that consent at any time by contacting support or using the unsubscribe link in any marketing email.

05 Data Sharing

oktk bat does not sell your personal data to third parties. We share your data only in the following limited circumstances, and only with parties who are contractually required to handle it securely:

  • Payment providers: We share necessary financial data with bKash, Nagad, Rocket, and other payment processors to complete your transactions. These providers have their own privacy policies governing how they handle your data.
  • Identity verification services: We may share identity documents with third-party KYC verification providers to confirm your identity as required by law.
  • Regulatory authorities: We may be required to share data with government agencies, law enforcement, or regulatory bodies if required by law or a valid legal order.
  • Technology partners: We use third-party services for platform hosting, analytics, and customer support tools. These partners process data on our behalf and are bound by strict data processing agreements.
  • Business transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred to the new entity. You will be notified if this occurs.

All third parties who receive your data from oktk bat are required to maintain appropriate security measures and to use your data only for the specific purpose for which it was shared.

06 Cookies and Tracking

oktk bat uses cookies and similar tracking technologies to make the platform work properly, remember your preferences, and understand how players use the site. Here is what we use and why:

  • Essential cookies: These are required for the platform to function. They keep you logged in, maintain your session, and enable core features like deposits and betting. You cannot opt out of essential cookies.
  • Analytics cookies: These help us understand how players navigate the platform — which pages are most visited, where players drop off, and how long sessions last. This data is aggregated and anonymised.
  • Preference cookies: These remember your settings and preferences, such as your preferred language or display options, so you don't have to set them every time you visit.
  • Security cookies: These help us detect and prevent fraudulent activity, including bot traffic and suspicious login attempts.

You can manage your cookie preferences through your browser settings. Note that disabling certain cookies may affect the functionality of the oktk bat platform. For more details on the specific cookies we use, contact our support team.

07 Data Retention

oktk bat retains your personal data for as long as is necessary to fulfil the purposes for which it was collected, or as required by law. Here is our general approach to data retention:

  • Account data is retained for the duration of your account and for a minimum of 5 years after account closure, as required by AML regulations.
  • Transaction records are retained for a minimum of 5 years from the date of the transaction.
  • Identity verification documents are retained for a minimum of 5 years after the end of the business relationship.
  • Customer support communications are retained for 2 years from the date of the last interaction.
  • Analytics and usage data is typically retained in anonymised form for up to 3 years.

When your data is no longer required, it is securely deleted or anonymised so that it can no longer be linked back to you. If you request deletion of your data before the end of the standard retention period, we will delete what we legally can and explain why any remaining data must be kept.

08 Your Privacy Rights

As an oktk bat player, you have a number of rights over your personal data. We are committed to honouring these rights promptly and without unnecessary barriers.

Right to Access

You can request a copy of all personal data we hold about you at any time. We will provide this within 30 days of your request.

Right to Rectification

If any of your personal data is inaccurate or incomplete, you have the right to have it corrected. Update your details in account settings or contact support.

Right to Erasure

You can request deletion of your personal data where we no longer have a legal basis to retain it. Some data must be kept for legal compliance reasons.

Right to Restriction

You can ask us to restrict processing of your data in certain circumstances — for example, while a dispute about accuracy is being resolved.

Right to Portability

You can request your personal data in a structured, machine-readable format so you can transfer it to another service if you choose.

Right to Object

You can object to processing based on legitimate interests or for direct marketing purposes. We will stop processing unless we have compelling grounds to continue.

To exercise any of these rights, contact the oktk bat support team at [email protected]. We will respond within 30 days. In complex cases we may need up to 60 days, but we will let you know if that is the case.

09 Data Security

oktk bat takes data security seriously and has implemented a range of technical and organisational measures to protect your personal information from unauthorised access, loss, or misuse.

  • All data transmitted between your device and the oktk bat platform is encrypted using TLS (Transport Layer Security).
  • Payment card and mobile banking details are processed through PCI-DSS compliant payment gateways. We do not store full payment credentials on our own servers.
  • Access to personal data within oktk bat is restricted to authorised staff on a need-to-know basis. All access is logged.
  • Our servers are hosted in secure data centres with physical access controls, fire suppression, and redundant power systems.
  • We conduct regular security reviews and vulnerability assessments to identify and address potential weaknesses.
  • In the event of a data breach that poses a risk to your rights and freedoms, we will notify you and relevant authorities as required by law, without undue delay.

While we take every reasonable precaution, no system is completely immune to security risks. You also play a role in keeping your account secure — use a strong, unique password and never share your login credentials with anyone.

10 Children's Privacy

The oktk bat platform is strictly for adults aged 18 and over. We do not knowingly collect personal data from anyone under the age of 18. If you are under 18, you must not use this platform or provide any personal information to us.

If we become aware that we have inadvertently collected personal data from a person under 18, we will delete that data immediately and close the associated account. If you believe a minor has registered on oktk bat, please contact us at [email protected] so we can investigate and take appropriate action.

11 Updates to This Policy

oktk bat may update this privacy policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, we will update the "Last updated" date at the top of this page.

For significant changes that materially affect how we use your data, we will make reasonable efforts to notify you directly — for example, via email or an in-platform notification. However, we encourage you to review this policy periodically to stay informed.

Continued use of the oktk bat platform after an updated privacy policy has been published constitutes your acceptance of the changes. If you do not agree with any updates, please stop using the platform and contact us to close your account.

12 Contact Us

If you have any questions, concerns, or requests relating to this privacy policy or how oktk bat handles your personal data, please get in touch. We are committed to resolving privacy-related queries quickly and transparently.

Email

Send your privacy query to [email protected]. Please include your account username and a clear description of your request so we can handle it efficiently.

Live Chat

Our support team is available 24/7 via live chat on the oktk bat platform. For data-related requests, email is preferred as it creates a written record of your request.

FAQ

Common questions about accounts, data, and privacy are covered in our FAQ section. It's worth checking there first — you may find a quick answer without needing to wait for a response from the team.

Ready to Play?

Join oktk bat — Safe, Secure, and Fair

Now you know exactly how oktk bat protects your privacy. Register your account today and enjoy betting on cricket, football, esports, and more — with full confidence that your data is in safe hands.

18+ only. By registering you confirm you have read and agreed to our Terms & Conditions and Privacy Policy. Please read our Responsible Gaming policy.